Frequently Asked Questions

1. Are all items new?

All art glass items from SwedishArtglass.com are brand new, signed and delivered in original boxes. We offer 100% satisfaction guarantee on all items.

2. How long is the delivery time?

The delivery time depends on which type of product you purchase. Normally orders will be shipped within 48 hours after we recieve it. If the ordered items are not in stock, the total shipping time is normally about 10 days.

3. Which type of payments do you accept?

We accept online creditcard payments from Visa, MasterCard and American Express. All orders at SwedishArtglass.com are made on a secure server to ensure safe shopping. We also accept PayPal.

4. Can I return a item if I do not like it?

Yes. We offer 100% customer satisfaction guarantee on all items. The customer will pay the return shipping cost.

5. How much does the shipping cost?

We are proud to offer free shipping worldwide on all orders. Your order will also be shipped fully insured.